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We want to get more from our phone systems

Communication is at the heart of every business. Your phone system is one of your most important tools. Knowing how to harness it and get the maximum business value from your headsets and handsets is essential. That’s why we at Immervox have helped businesses like yours do exactly that for nearly three decades.

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Every successful business leader knows their phone system is more than a tool for making and receiving calls. Businesses that invest in understanding and improving their telephony infrastructure know that the returns make the time and expenses more than worth it. 

  • Better business phone systems cut costs
    A good business phone system pays for itself in the long run. An integrated office phone system simplifies and streamlines your monthly telephone invoices. As well as optimised costs, a bespoke business telephone system can isolate expensive calling patterns, like teams that make regular international calls, and adjust your plan accordingly.
  • Call management saves time and increases productivity
    With a call management integrated business phone system call transfers, internal and external voicemails, and auto attendants can be implemented with ease. All of these save your employees valuable time, allowing them to use their time productively and apply themselves in ways that help your business grow.
  • Bad call quality and long wait times damage reputation
    Nothing angers customers more than not being able to understand the person at the other end of the phone. Especially if they’ve been waiting a long time in a call queue. An office phone system saves the reputation of your business by keeping caller queues short and conversations crystal clear. 

Why your current phone system isn’t adding business value

There are many reasons your current phone system isn’t bringing your business enough value. Many of our customers are unaware of just how much better their telephony infrastructure could be when they first engage us. From hardware to call plans, there’s always room for improvement if you want more power from your phone systems.

  • Legacy networks and outdated hardware
    Telephony and network hardware should be replaced every 3-5 years. However, many businesses we engage hold onto theirs for much longer than this. Upgrading to new handsets, or switching to a PBX or VoIP based phone system, will overhaul the efficiency of your phone systems (especially if your current infrastructure is over five years old).
  • Poorly configured networks
    Network and phone system configuration settings are just as important as the hardware components in the networks. Your business is always changing and growing, and your configuration settings should be regularly evaluated to reflect this. A misconfigured network could be why your phone systems aren’t the empowering tools they should be.
  • Call plans that don’t match your business needs
    There are few feelings worse than knowing you’re overpaying for a service. Many of our customers joined us after realising we could find them a better deal for their office phone systems and commercial telecoms needs. If your call plan covers too much, or not enough, the unneeded expenses can quickly mount. 

Some ways that we can unlock the hidden value in your business phone systems

Immervox has been a trusted name in communications and connectivity for nearly thirty years. We’re a valued telecoms partner for hundreds of businesses across the UK, bringing them crystal clear call quality and business phone systems that are more than worth their streamlined cost.

  • Cutting edge telecoms technology at optimised costs
    The last ten years have seen an explosion in new telecoms and telephony technology. As industry experts, we’ll ensure your new business phone system makes full use of cutting edge solutions to reduce your monthly telephone expenses.  We’ll also find the best call package for your new systems, further saving on your monthly phone bill.
  • Hosted call management configurable in a click
    Our hosted call management services bring the power of auto attendants, call recording, voicemail, call forwarding, hold messages, and more to your phone systems. What’s more, our call management solutions are all fully scalable and configurable from your browser
  • Expert guidance, whenever and wherever you needed
    Our UK based customer help desk is manned 24 hours a day, 7 days a week, every day of the year. Whether your call is regarding a VoIP system, PBX, SIP line, or anything else one of the Immervox experts will be on the other end of the line ready to help.  

Why you should choose Immervox to revolutionise your business phone system

These are just some examples of the ways Immervox can bring out the hidden business value of your phone systems. Exactly how we do this for you is down to you and the needs of your business. All of our customers are different, and so every solution we provide is bespoke and fully tailored to your exact needs.

We’ve specialised in telecoms, data, broadband, and IT solutions for almost three decades. We’ve been a trusted partner to over 600 businesses in this time due to our commitment to putting the needs of you and your business first.

Your Immervox solution won’t just be a list of products and services that save on upkeep and repair costs. As an Immervox customer, you’ll have access to our full partner  experience:

  • Scalable solutions.
    All of our solutions can be scaled in size with your business as you grow. We believe that progress should never become a barrier, and we ensure that for all of our customers it never is.
  • Flexible costs.
    Scale your packages to suit your budget. With contracts and packages scalable to use, we ensure you’ll never pay for more than you need.
  • Expert advice.
    Every member of the Immervox team, from sales to customer service, knows our services and products thoroughly. No matter who you speak to or when you’ll always have expert advice on hand for all of your queries no matter the size.
  • 24/7 UK-based customer helpdesk.
    As we said, we pride ourselves on our commitment to customer service. We believe you can’t create a positive customer experience by outsourcing your helpdesk to a call centre. That’s why we have our UK-based customer helpdesk kept in house and staffed 24 hours a day, 7 days a week.
  • Trust-as-a-service.
    In our opinion, the most valuable product we offer is Trust-as-a-service. For us, this means being a trusted and honest partner for our customers. With Immervox you know you’ll always be getting the service you need and the most streamlined cost, without paying for unwanted bells and whistles. 

Give the team a call today on 0333 014 6220, or register your details with us online and one of the Immervox team will be in touch to discuss the first stages of building your bespoke Immervox solution.

Do you want to get more from your phone systems?

We can help you optimise your services, get in touch.

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