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Our internet is unreliable

Network and internet downtime is one of the biggest drains on productivity and revenue for modern business. At Immervox, we’ve been creating bespoke solutions for nearly three decades that make downtime and unreliable connections problems of the past for our customers.

The Problem

Why you need a stable internet connection

Your business relies on connectivity and your network. If your internet connection cuts out, whether it’s due to bad WiFi signal or insufficient bandwidth, everything in your business suffers from productivity to customer service. 

  • Poor connections create dissatisfied customers.
    If you’re hosting the services your customers rely on in-house, a disconnected premise means disconnected customers. Inability to access your website, product, or service will send your customers straight to your competitors.
  • You can’t deliver if your network’s down.
    Poor internet connections account for 44 minutes of lost productivity per week (or 30 minutes per day for employees who work from home). These lost minutes add up over time. Delivering the great products and services your business is known for will be severely hindered by these lost hours, which is why unreliable broadband and internet connections are estimated to cost the UK economy £11bn per year.

Everything relies on the internet.
Everything from meeting deadlines to attending meetings relies on a solid, uninterrupted internet connection. For most businesses there’s no such thing as working offline. Especially with connectivity-reliant technologies like VPN’s fast becoming the norm.

Why your internet connection isn’t reliable

Your network infrastructure relies on dozens of interlinked components, from routers to switches to modems. Any of these could be cause for an unreliable connection. On the other hand, your unreliable connection may not be hardware related at all. 

  • Insufficient bandwidth.
    Day to day operations of any business require huge amounts of bandwidth. This increases with each passing year as more technologies and services become part of your employee’s toolkit. With insufficient bandwidth your network speeds drop to such low MBps it becomes difficult or impossible to connect to external servers.
  • Outdated or faulty hardware.
    Network hardware should be replaced every five years. Some components moreso, especially if you want to remain commercially competitive. Many businesses hold onto old hardware for much longer than they should. The longer you wait to replace old hardware, the more network downtime becomes a regular problem.
  • Poor coverage from your ISP.
    If your Internet Service Provider doesn’t have sufficient coverage in your area then you won’t receive the broadband speed or reliability advertised. What’s more, if you’ve updated your modem or router it may not be compatible with your ISP.

Some ways that we can bring broadband stability to your business

At Immervox, we understand just how much your business relies on a reliable, consistent broadband connection. It’s not just because we rely on one too, but because for nearly thirty years we’ve helped our customers get online and stay there. Here are some examples of the components Immervox customers can enjoy as part of their bespoke connectivity and data solution. 

  • New high-speed business routers, modems, switches, and cabling.
    If your network hardware is causing network outages, our team of experts can procure and oversee the installation and implementation of a new network infrastructure. We’ll ensure that every component of your network is enterprise-grade, bringing the bandwidth capacity and constant connectivity you need.
  • Arrange a better ISP.
    Immervox is a known presence in the UK broadband and ISP  sector. We have good relationships with hundreds of vendors and suppliers across the UK. If your excess downtime is caused by your ISP, we’ll negotiate and secure a new broadband deal with an appropriate ISP that eliminates broadband outages.
  • A network reconfiguration to eliminate signal cutout.
    Sometimes downtime can be due to misconfigured network settings, causing your WiFi to have poor signal strength or download/upload speeds to slow. Our experts can run a full discovery session and map your existing network infrastructure. We’ll identify any quick and easy fixes we can make to maximise the effectiveness of your current network.

Why you should choose Immervox to keep your internet connection secure.

These are just some examples of the ways a bespoke, scalable Immervox solution can address the communications and connectivity concerns faced by your business. 

We’ve specialised in telecoms, data, broadband, and IT solutions for almost three decades. We’ve been a trusted partner to over 600 businesses in this time due to our commitment to putting the needs of you and your business first.

Your Immervox solution won’t just be a list of products and services that remove network downtime from your weekly challenges. As an Immervox customer, you’ll have access to our full partner  experience:

  • Scalable solutions.
    All of our solutions can be scaled in size with your business as you grow. We believe that progress should never become a barrier, and we ensure that for all of our customers it never is.
  • Flexible costs.
    Scale your packages to suit your budget. With contracts and packages scalable to use, we ensure you’ll never pay for more than you need.
  • Expert advice.
    Every member of the Immervox team, from sales to customer service, knows our services and products thoroughly. No matter who you speak to or when you’ll always have expert advice on hand for all of your queries no matter the size.
  • 24/7 UK-based customer helpdesk.
    As we said, we pride ourselves on our commitment to customer service. We believe you can’t create a positive customer experience by outsourcing your helpdesk to a call centre. That’s why we have our UK-based customer helpdesk kept in house and staffed 24 hours a day, 7 days a week.
  • Trust-as-a-service.
    In our opinion, the most valuable product we offer is Trust-as-a-service. For us, this means being a trusted and honest partner for our customers. With Immervox you know you’ll always be getting the service you need and the most streamlined cost, without paying for unwanted bells and whistles.

Give the team a call today on 0333 014 6220, or register your details with us online and one of the Immervox team will be in touch to discuss the first stages of building your bespoke Immervox solution.

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