- Always-on support: engineers on-call up to 24 hours a day, 7 days a week, 365 days a year (depending on service plan).
- Fast Disaster Recovery: choose between SLAs of 4 and 8 hours, Mon – Fri, Mon – Sat, or every single day.
- Minimise losses from faults: guaranteed engineers when you need them – reducing downtime – and lower costs repair costs.
Take out a maintenance agreement with Immervox and you get engineers when you need them, without having to pay extra for fast or out of hours call-outs: it's all in the plan. You're covered for all types of telephone system issues, regardless of manufacturer, including both on-site and remote issues.
- Disaster Recovery plan: we will work with you to create a Disaster Recovery plan to minimise downtime should the worst occur.
- Cover all telephone systems: our engineers are conversant in all telephone technology, regardless of manufacturer, so we can take over maintenance of an existing system.
- Upgrades and alterations: whilst not covered by the maintenance agreement, we are happy to advise on upgrades and alterations that could help prevent future outages.
We can take over existing maintenance agreements – new systems' agreements usually expire after one or two years – or set up an agreement when you buy a Phone System from us.
Call us today on 0800 652 7453 and see how we can keep your system operational.