Both nationally and internationally travel, tourism, and leisure are rapid growth and high demand industries. It’s predicted that by 2025 UK tourism will be worth £257 billion (that’s 10% of UK GDP, a staggeringly high figure).
Whether it’s a hotel, theme park, travel agent, or any other business that draws revenue from tourism, leisure, or travel, IT and telecoms are crucial to your organisation.
Technology has enabled unprecedented growth for travel and leisure providers. The ability to deliver seamless customer service, online booking, and business process optimisation has allowed for rapid upscaling of businesses and increased demand during peak seasons to be met easily.
However, without a robust IT and telecoms infrastructure your business can quickly fall behind competitors, sometimes irretrievably. Customer service and availability of online services is crucial to business continuity for the travel and leisure industries, perhaps more-so than any other sector. A string of bad reviews is only one afternoon of website downtime or long customer call queues away.
That’s why at Immervox we provide bespoke IT infrastructure and telecoms solutions to protect your business continuity and ensure engaging with your organisation isn’t a frustrating, customer-losing experience.