The benefits of using a single supplier for your telecoms and IT services

Using a single supplier for all your telecoms, cloud and IT services can bring many benefits to your organisation. Think streamline operations, budget controls and a single point of contact.

At Immervox, we have recently added IT services to our growing portfolio, meaning that together with over 25 years of experience in the telecoms industry, we carry the knowledge and expertise to offer a wide range of services that can grow and adapt alongside your business. 

Read on to discover why partnering with a single, trusted supplier for your telecoms, cloud and IT services can enhance your business.


Streamline Operations with a Trusted Partner
In today’s fast-paced business environment, being able to streamline your operations can have a positive impact on your bottom line. Not only does it free up more time for you to carry out your daily tasks, but it can help with budget controls.

Choosing a single supplier to manage your company’s IT, telecoms, and cloud services means you’ll have one point of contact rather than relying on multiple companies to solve issues, perform upgrades or answer questions. Having a single point of contact will simplify the escalation process and reduce response times.

Additionally, having one bill for all your technology needs helps to simplify the accounting process, helping to ensure budgets are kept within and your company secures the best rates.


Limited budgets and IT departments
In our super-connected business world, making the right investments in technology can be crucial to how successful a business is. However, not every business has an unlimited budget or a vast team of IT experts.

For SMBs, budgets can be tighter and IT departments smaller, meaning to be able to perform at the highest level, working with a single, trusted supplier who is an expert in telecoms, IT, and cloud services can be an important factor. In fact, 45%* of SMBs state they use an external consultant to assist in managing their technologies due to gaps in staff knowledge on issues such as cybersecurity and new technologies.

By outsourcing to a trusted supplier, you can rest assured they have the facilities, knowledge and skills to ensure the smooth operations of your business. From managing your daily IT operations to safeguarding against cybercrime and more, outsourcing your managed services leaves you with more time to concentrate on growing your business while being confident your systems are secure and efficient.


Seamlessly working together
Connectivity is the heart of a business, with 83%^ of SMEs stating that broadband services and phone lines are vital to their organisations. By choosing a single supplier, you can be confident that the systems you have in place work seamlessly together, delivering an always-on infrastructure.

By using one supplier to oversee all your technology requirements, compatibility issues between systems, hardware, and software will be reduced. Plus, by understanding your organisation, its operations, and the systems in place, your supplier will be able to identify further opportunities that are available, enabling you to get the most from your hardware and software applications. For example, deploying Microsoft Intune, a cloud-based application which securely manages your mobile devices.

Should you experience any issues, your response times will be reduced, and you’ll only have to speak with one supplier to solve them.


From office to home and hybrid working
The way we operate has changed. The business world is no longer about working 9-5 from the same desk in the same location. Staff are striving for a better work/life balance, and flexible working is a key criteria for many.

Companies need to ensure their staff can fulfil their jobs from any location, anytime, without damaging their customer satisfaction. But, to offer this, your telecoms, cloud and IT services need to work together – it’s where flexibility meets security. And with mobile phones considered by 59%^^ of business owners as the most important item for running their business, having the right security measures in place is vital. After all, what happens if someone loses their phone or it’s stolen?

Cloud services enable staff to increase their productivity. With the ability to access files, perform video calls, and send emails in the office, at home, or whilst travelling, employees can fulfil their jobs anywhere. It’s the flexible working environment that many of us crave. And with licences available across multiple devices, you don’t need to have your computer or laptop with you, documents can be worked on using a mobile device, tablet, or laptop. It truly is flexible.

Of course, with a remote / hybrid working model, you need to ensure your security is up to the job. With encryption, authentication and the option to securely back up and wipe the device remotely, should a mobile device or tablet become lost or stolen, you can be confident in keeping your company data secure. Speak to your trusted, single supplier and find out what options are available.

Plus, by using a single supplier, all your system patches and upgrades can be managed together. 


Why us?
Our team is best place to help you achieve a single supplier for all your communication needs. We have over 25 years of experience providing marketing-leading telecom services to our customers. This, coupled with our recent addition of managed IT services to our portfolio, means we can be your single supplier for your telecoms, IT and cloud services.

You’ll have one bill, speak to one account manager and have one point of call should you need to get in touch with us. We’re here to make our customer’s lives easier. We will work with you to deliver a solution that works now and ensure future-proofing methods are implemented as you grow. Immervox is the one supplier you need for all your connectivity and communication needs!


Sources

  1. * 45% of SMBs state they use an external consultant to assist in managing their technologies
    https://blogs.microsoft.com/wp-content/uploads/prod/2022/09/Microsoft-Small-and-Medium-Sized-Business-Voice-and-Attitudes-to-Technology-Study-2022.pdf
     
  2. ^83% of SMEs stating that broadband services and phone lines are vital to their organisations.
    https://www.ofcom.org.uk/phones-and-broadband/switching-provider/choosing-a-service-and-provider/
     
  3. ^^ 59% of business owners consider mobiles as the most important item for running their business. BT research
    https://www.cityam.com/a-staggering-60-per-cent-of-uk-firms-now-run-primarily-on-mobiles-according-to-bt-study/ or https://newsroom.bt.com/connectivity-proves-critical-as-more-than-half-of-entrepreneurs-run-a-business-from-their-phone/
Share the Post:

Let us help you today

Give the team a call today on 0333 014 6220, or register your details with us online and one of the Immervox team will be in touch to discuss the first stages of building your bespoke IT and telecommunications solution.