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Immervox case study

Pace – Property Professionals

Pace Property Lettings & Management Ltd. is a well-established agency serving landlords, tenants, and property investors across the UK. Like many businesses, they were operating on aging hardware and legacy systems that no longer met the demands of a growing and increasingly mobile workforce.

Pace needed a solution that would allow staff to work securely and efficiently from anywhere, without compromising performance or data protection.

Our Approach

We started by performing a comprehensive assessment of the company’s IT environment to understand its current capabilities and limitations. This included analysing system performance, network architecture, and any areas where efficiency or reliability could be improved. Our objective was twofold: to deliver impactful, immediate improvements that enhanced day-to-day operations, and to design a scalable, future-proof solution, all while staying aligned with the client’s budget and long-term goals.

Solutions Implemented

• Infrastructure Modernisation:
We replaced outdated hardware with reliable, high-performance systems designed to meet the modern demands of a hybrid workforce. The new infrastructure delivers faster speeds, enhanced reliability, and improved user experience.

• Remote Desktop Server (RDS) Deployment:
To support remote working, both in the UK and abroad, we deployed a secure
Remote Desktop Server. This environment enables Pace staff to access company systems, files, and applications as if they were in the office, all while maintaining
robust data protection.

Explore our remote working solutions.

• Network Security & Performance Enhancements:
We implemented security updates and intelligent network monitoring to ensure
safe, compliant access across devices and locations. These improvements have also significantly reduced downtime and support tickets.

• Ongoing IT Support & Monitoring:
We continue to provide proactive IT support and maintenance to ensure systems stay secure, up to date, and responsive to the company’s evolving needs. Any issues are addressed promptly, with minimal disruption to operations.

Learn more about Managed IT Support with Immervox.

The Outcome

Our partnership with Pace has delivered real business value:

• Staff can now work securely from anywhere, with no performance drop.
• The modernised infrastructure has improved system reliability and reduced IT-related disruptions.
• The business is now more agile, resilient, and prepared for future digital
transformation.

If you have any questions about the solutions implemented for Pace Property Lettings and Management, our friendly consultants are on hand to answer your queries.

What The Client Said:

“Working with Immervox Ltd has completely transformed the way we operate. Our systems are faster, more secure, and our team can now work remotely with complete confidence.”

Crystal Horwood, Director – Pace Property Lettings & Management Ltd

Need telecoms advice?

Give the team a call today on 0333 014 6220, or register your details with us online and one of the Immervox team will be in touch to discuss the first stages of building your bespoke Immervox solution.