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MBORC declaration for on time provision, repair and missed appointments

As, has been widely reported, the UK has been hit with severe weather conditions as a result of Storm Eunice during Friday 18 February 2022. This continues to cause serious disruption and hazardous conditions, particularly in parts of the south west and London and the south east.

As a result, Network engineering teams have been facing extremely challenging mobility and working conditions. Openreach is therefore declaring MBORC for on time provision, repair and missed appointments, for copper and fibre products and for Ethernet and Optical services. This will apply in the following areas,

Avon and Wiltshire




Devon and Cornwall

East London

West London

Central London

South London

North Downs

West Downs


East Downs





East Wales and Gloucestershire

South and West Wales

Oxford & Northants

BBNE1 – Chilterns

BNE2 – South Anglia

BNS2 – London North East

BNS3 – London North West

BNS4 – North Downs

BNS5 – London South

BNS7 – South Downs

BNW2 – South Wales

BNW3 – The Marches

BNW4 – Hampshire Berkshire

BNW5 – Bristol Wiltshire Dorset

BNW6 – West Country

NW4 – Hampshire Berkshire

BNW5 – Bristol Wiltshire Dorset

BNW6 – West Country

We’ll continue to monitor the situation in these areas. Updates will be applied when received.

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