As we’re now a more prominently digital world, a vast majority of business operations are executed using technology, whether that’s phone systems, laptops, PCs, servers, file storage systems or communication platforms, tech is the backbone of your business.
If something goes down, getting back up and running as quickly as possible is absolutely critical. When you have your systems split across multiple providers, trying to coordinate between suppliers can be incredibly stressful, time consuming and even costly, as your business continues to be offline.
Having one sole provider can rid the confusion and allow you to take control of your spending. In this blog we’ll cover why more and more UK businesses are utilising only one company for their business technology and the benefits it can bring you.
Faster Recovery Times
One thing we like to reiterate at Immervox, is that at some point in operation, every business will face a period of downtime, whether that’s due to a cyber attack, a broadband outage and no failover, or a natural disaster, it’s not the downtime that will cause lasting damage, it’s how long the outage lasts, and the level of impact it has on the business.
Having your technology, such as telephones, broadband and IT support with one provider, saves the long-winded communication between several companies, who may be pointing fingers at each other.
A single point of communication makes resolving issues much faster, as your provider would have access to all necessary systems to investigate the fault and be able to discover the root cause and resolve any issues without having to wait for confirmation on other service health from another partner
Seamless Collaboration Between Technologies
Many technology systems rarely work on their own, they work in tangent with other resources. For example, Microsoft teams relies on your internet connection, cloud backup needs a strong defence like end-point security, and VoIP needs a stable internet connection and robust firewalls.
Having a single provider manage all these systems, gives you a team of experts who clearly understands how all these technology setups work, giving you access to clear, professional guidance and a streamlined management process.
Predictive and manageable Costs
When partnering with one provider for your IT, Telecoms and other business tech, you begin to whittle down the unnecessary time and costs that comes from juggling multiple suppliers.
Once onboarded with a sole provider, you can see a noticeable decrease in administrative costs, now with one contract, fewer invoices, one account manager and easier contact, you can spend less time managing your technology and more time utilising it.
With your issues now resolved faster, you can expect to experience less downtime and more output, leading to an increase in revenue and a reduced cost in lost productivity.
Streamlined Support
A sole provider knows the ins-and-outs of all your systems. With complete access and control managing and monitoring your business technology is made simpler, providing you with a reliable, responsive source to ask questions, perform upgrades and handle incoming support tickets.
Prepare for The Future with a Scalable Solution
As your business changes, you need your technology to advance with you. With a single provider, adapting your set up, whether bigger or smaller, can be simple and seamless. Without the need to confer with other traders, your support company can tailor your set up and adjust your systems completely under one roof, hassle-free and easily trackable for you.
Improved Security
Your security is stronger when it’s considered across every aspect of your business. With all your technology managed by one company, you can ensure every system has the same level of protection needed to keep you secure.
Minimising the hands your security passes through reduces the chance of gaps in your defence, and allows for easier device monitoring and management.
Conclusion
Technologies continue to become increasingly reliant on one another, and managing them separately can be a tedious task, but with one provider, your business digital infrastructure can start to work for you not against you.
Choosing the right provider can seem overwhelming, with so many options around, it can be difficult to understand who will work the best with your business.
At Immervox we understand this, which is why our experts will take the time to understand your business, current set up and future goals and provide the feedback of how we could work to support you every step of the way.
With over 25 years of experience delivering reliable support to businesses across Europe, we can confidently say we can build a solution perfectly fit for you.
If you’re interested in consolidating your IT, Telecoms, Broadband and other systems, reach out through the link below, or schedule a no-obligation consultation with one of our experts.
