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Client Services
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Post
Immervox Ltd
22-24 Hornsby Square
Southfields Business Park
Basildon
Essex
SS15 6SD
Mobile PAC/STAC Information
Numbers Invoiced Directly By Immervox (For Rental and Usage)
Single Number Requests
Please send a message from the mobile number you require the PAC, STAC or switching information for, as detailed below:
Text "PAC" to 65075 - For a porting request
Text "STAC" to 75075 - For a switching termination request
Text "INFO" to 85075 - For a switching information only request
Alternatively, please call our Client Services Team on 0333 014 6220.
Multiple Number Requests
Please call our Client Services Team on 0333 014 6220.
Numbers Invoiced Directly By Our Network Partners (For Rental and Usage)
Single Number Requests
Please send a message from the mobile number you require the PAC, STAC or switching information for, as detailed below:
Text "PAC" to 65075 - For a porting request
Text "STAC" to 75075 - For a switching termination request
Text "INFO" to 85075 - For a switching information only request
Alternatively, if you would like to request these details by phone, please use the phone numbers set out in the section below.
Multiple Number Requests or Single Number Requests Made By Phone
EE Small Business: 150 from a handset or call 0800 956 6100 / From any other non-EE phone: Call 07953 966 250 / From abroad: Call +447953 966 250
Alternatively, Live Chat can be used via EE's website to obtain this information.
EE Corporate: 158 from a handset or call 0800 790 8888 / From any other non-EE phone: Call 07953 966 250 / From abroad: Call +447953 966 250
Vodafone: 191 free from your Vodafone mobile / 03333 040 191 from other UK landlines or mobiles (standard call charges apply) / +44 7836 191 191 from abroad (free from a Vodafone mobile, international call charges apply from other landlines and mobiles).
Alternatively, Live Chat can be used via Vodafone's website to obtain this information.
O2 Business: 8082 from an O2 handset / 08009777337 from a landline.
Please note - any Early Termination Fees quoted by Immervox or its network partners exclude the cost of any hardware supplied. Please refer to your order form for details of hardware charges which will be recovered by Immervox following early termination of your services.